Retail Store Manager, Donated Goods Leader

Goodwill Northern Michigan; Michigan; On-site; USD 55,000 - 78,000; Full time

Job summary

Goodwill Northern Michigan seeks a Retail Store Manager to lead day-to-day operations, supervise a team, and ensure excellent customer service. The role includes staffing, inventory control, and maintaining budgeted sales targets across a store location.

You may cover other nearby locations as needed, and you will collaborate with the Retail Director on best practices. Ideal candidates bring at least 4 years of managerial experience in a fast-paced retail environment, a current driver’s license,

Qualifications

• Leadership experience in a high-volume retail or customer-service setting.
• Strong communication and organizational skills; ability to train and supervise staff.
• Proficiency with POS systems and Microsoft Office suite.

Responsibilities

• Oversee daily store operations and staff scheduling to meet goals.
• Maintain excellent customer service and visual standards in-store.
• Monitor inventory, banking, and adherence to policies.
• Lead staff development, safety training, and performance reviews.

Skills

Leadership

Communication

Coordination

Organization

Documentation

Decision making

Customer service

MS Office

Education

High school / GED

College degree

Tools

Counterpoint POS

Microsoft Office

Job description

Goodwill Northern Michigan seeks a Retail Store Manager to lead day-to-day operations, supervise a team, and ensure excellent customer service. The role includes staffing, inventory control, and maintaining budgeted sales targets across a store location.

You may cover other nearby locations as needed, and you will collaborate with the Retail Director on best practices. Ideal candidates bring at least 4 years of managerial experience in a fast-paced retail environment, a current driver’s license,