Retail Store Manager – Bonus Eligible & Growth Impact

Goodwill of Central & Northern Arizona; Tempe (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K Traditional and Roth plans

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona in Tempe, AZ is seeking a Store Manager to lead daily retail operations, team performance, and donation flows. You will drive sales, manage payroll and expenses, and ensure excellent donor and customer service across shift coverage.

Join a mission-driven organization with a comprehensive benefits package and opportunities for growth; relocation not required. This role requires strong leadership and hands-on oversight of store production and training.

Qualifications

• Two years’ work experience in Retail Management.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver’s license and clean MVR.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.

Skills

Retail management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona in Tempe, AZ is seeking a Store Manager to lead daily retail operations, team performance, and donation flows. You will drive sales, manage payroll and expenses, and ensure excellent donor and customer service across shift coverage.

Join a mission-driven organization with a comprehensive benefits package and opportunities for growth; relocation not required. This role requires strong leadership and hands-on oversight of store production and training.