Retail Store Manager

Bennetts Company; Mashpee (MA); On-site; USD 52,000 - 64,000; Full time

Job summary

Bennetts Company in Mashpee, MA is seeking a Store Manager to lead daily retail operations, drive sales, and deliver exceptional customer service. You will oversee store functions, coach staff, supervise merchandising, and maintain inventory to ensure a smooth, welcoming shopping experience.

The role focuses on people leadership, achieving sales targets, and upholding service standards. Strong product knowledge and coaching skills are key to developing a high-performing team and creating a

Qualifications

• Proven leadership with retail and/or sales management experience.
• Strong coaching and team development skills.
• Customer-focused mindset and excellent communication.
• Ability to manage merchandising and inventory effectively.
• Comfort using product expertise to guide customer purchasing decisions.

Responsibilities

• Manage day-to-day store functions to ensure smooth, high-quality customer experiences
• Coach, train, and develop team members to improve performance and customer service
• Oversee merchandising, product presentation, and store appearance
• Maintain accurate inventory and ensure effective stock control
• Create a clean, welcoming, customer-first store environment
• Use strong product and sleep knowledge to recommend personalized solutions
• Meet sales and performance goals while maintaining service standards

Skills

Retail leadership

Coaching

Customer focus

Merchandising

Product knowledge

Job description

Store Manager to lead daily retail operations, drive sales, and provide exceptional customer service.

Key Responsibilities

• Manage day-to-day store functions to ensure smooth, high-quality customer experiences
• Coach, train, and develop team members to improve performance and customer service
• Oversee merchandising, product presentation, and store appearance
• Maintain accurate inventory and ensure effective stock control
• Create a clean, welcoming, customer-first store environment
• Use strong product and sleep knowledge to recommend personalized solutions
• Meet sales and performance goals while maintaining service standards

Qualifications & Skills

• Proven leadership with retail and/or sales management experience
• Strong coaching and team development skills
• Customer-focused mindset and excellent communication
• Ability to manage merchandising and inventory effectively
• Comfort using product expertise to guide customer purchasing decisions