Store Manager

Ace Hardware of Deer Park; Ohio; On-site; USD 60,000 - 90,000; Full time

Job summary

Ace Hardware of Deer Park is seeking a Store Manager to oversee all store operations, leading a team of 16+ in delivering outstanding customer service and strong sales performance. This role reports to the Store Owner and involves staff training, scheduling, inventory control, and compliance with policies and regulations.

Travel for meetings may be required, and there are growth opportunities toward long-term store leadership.

Qualifications

• Demonstrated leadership of a large team.
• Experience driving inventory control and stock optimization.
• Strong customer service background with problem solving.
• Sales management experience with performance focus.
• Ability to train and develop staff for growth.
• Proven conflict resolution and decision making.
• Effective time management and prioritization.

Responsibilities

• Supervise and lead a large team of 16+ employees.
• Manage inventory control and stock levels.
• Maintain strong customer relations and ensure satisfaction.
• Oversee sales performance and implement sales strategies.
• Train staff on customer service and operational procedures.
• Plan and implement visual merchandising standards.
• Monitor team performance and provide feedback.
• Create and manage shift schedules.
• Ensure compliance with company policies and legal regulations.

Skills

Team leadership

Inventory management

Customer service

Sales management

Staff development

Conflict resolution

Time management

Education

Bachelor’s degree in Business Administration or related field

Job description

Job Description

The Store Manager oversees all store operations, managing a large team to ensure excellent customer service and optimal sales performance. Reporting directly to the Store Owner, this role requires strong leadership to supervise a team of 16 or more employees, control inventory, and maintain visual merchandising standards. The Store Manager is also responsible for staff training, shift scheduling, and compliance adherence, with occasional travel for meetings. The position offers growth opportunities focused on long-term store leadership.

Responsibilities

• Supervise and lead a large team of 16+ employees
• Manage inventory control and stock levels
• Maintain strong customer relations and ensure satisfaction
• Oversee sales performance and implement sales strategies
• Train staff on customer service and operational procedures
• Plan and implement visual merchandising standards
• Monitor team performance and provide feedback
• Create and manage shift schedules
• Ensure compliance with company policies and legal regulations

Required Qualifications

• Proven team leadership skills
• Experience with inventory management
• Strong customer service background
• Sales management expertise
• Ability to train and develop staff
• Conflict resolution capabilities
• Effective time management skills

Preferred Qualifications

• 2+ years of retail management experience
• Bachelor’s degree in Business Administration or related field