Assistant Store Manager

TSP Talent; Sacramento (CA); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

TSP talent in Sacramento, CA seeks a Retail Operations Lead to partner with the Store Manager in executing business plans and streamlining operations across front- and back-of-house. The role focuses on leadership, merchandising execution, and delivering a superior customer experience.

You will oversee daily operations, coach teams, manage staffing and payroll, and drive continuous improvement through standardized processes and training initiatives.

Formación

• Proven leadership experience in a retail environment.
• Strong operational, merchandising, and team development skills.
• Knowledge of staffing and payroll processes.
• Excellent communication and customer-focused mindset.
• Ability to execute business plans and drive continuous improvement.

Responsabilidades

• Lead and coordinate daily retail operations to support business goals.
• Manage, coach, and develop supervisors and team members to drive performance.
• Oversee merchandising execution and operational standards.
• Support training initiatives to strengthen product, service, and operational readiness.
• Handle staffing, payroll, and workforce planning to maintain coverage and compliance.
• Contribute to hiring, onboarding support, and performance management.
• Improve processes to increase efficiency, consistency, and customer satisfaction.

Conocimientos

Leadership

Operations

Merchandising

Staffing

Payroll

Communication

Customer focus

Process improvement

Descripción del empleo

Retail Operations Lead will partner with the Store Manager to execute business plans, streamline operations, and ensure a seamless customer experience across both front- and back-of-house functions.

Key Responsibilities

• Lead and coordinate daily retail operations to support business goals.
• Manage, coach, and develop supervisors and team members to drive performance.
• Oversee merchandising execution and operational standards.
• Support training initiatives to strengthen product, service, and operational readiness.
• Handle staffing, payroll, and workforce planning to maintain coverage and compliance.
• Contribute to hiring, onboarding support, and performance management.
• Improve processes to increase efficiency, consistency, and customer satisfaction.

Qualifications & Skills

• Proven leadership experience in a retail environment.
• Strong operational, merchandising, and team development skills.
• Knowledge of staffing and payroll processes.
• Excellent communication and customer-focused mindset.
• Ability to execute business plans and drive continuous improvement.