Store Manager

Brobston Group; Denver (CO); On-site; USD 55,000 - 85,000; Full time

Job summary

Brobston Group in Denver is seeking a Store Manager to lead the store team, drive sales and service targets, and uphold operational standards.

You will develop and coach staff, manage budgets, ensure visual standards, and deliver an exceptional customer experience through clienteling and teamwork.

Qualifications

• 3+ years in a customer service management role.
• Strong leadership and coaching ability.
• Excellent verbal and written communication.
• Flexible nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve company goals.
• Collaborate with training teams to maintain high-performing standards.
• Set weekly and monthly store objectives and monitor progress.
• Deliver exceptional customer service and clienteling.
• Recruit and network to source qualified talent.
• Own store P&L and manage budgets, salary, expenses and inventory.
• Ensure merchandise is displayed per visual guidelines.
• Maintain store standards and collaborate with support departments.

Skills

Clienteling

Leadership

Communication

Team development

Flexible schedule

Job description

Summary

As Store Manager you will lead the store team to achieve sales and service targets while maintaining operational standards and delivering an excellent customer experience. You will be responsible for driving team development, managing store performance and ensuring visual and operational excellence. The role requires strong leadership, strategic problem‑solving and a customer‑focused mindset.

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve individual performance
• Collaborate with training teams to develop and maintain a high‑performing team standard
• Establish and monitor weekly and monthly objectives for the store
• Ensure employees present professionally and deliver the highest level of customer service and clienteling
• Recruit and network in the market to source and hire qualified talent
• Own store P&L and manage budgets including salary, expenses and inventory
• Ensure merchandise is properly and attractively displayed according to visual guidelines
• Maintain store standards and operations in line with company policies and collaborate with support departments

Requirements

• Exceptional customer service and clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays