Retail Store Leadership Trainee — Commission & Bonuses

Cash America Pawn; Peoria (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Unlimited commission

Store bonus opportunities

Flexible schedule

Earned Wage Access

Employee discounts

Benefits package

Paid time off

401(k) auto-enrollment

Tuition reimbursement

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day store operations under store leadership and develop skills to lead a team in a retail environment.

You will gain experience in customer service, inventory management, merchandising, and performance analysis while working with diverse merchandise. The role offers advancement through structured management training and performance-based incentives.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Coaching

Team development

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day store operations under store leadership and develop skills to lead a team in a retail environment.

You will gain experience in customer service, inventory management, merchandising, and performance analysis while working with diverse merchandise. The role offers advancement through structured management training and performance-based incentives.