Retail Store Leadership Trainee – Commission & Benefits

FirstCash, Inc.; Riverdale, Northern (GA, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Commission up to 8%

Store performance bonus

Employee discounts

Earned Wage Access

401(k) auto-enrollment

Tuition reimbursement

Health benefits

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn operations and leadership in a retail setting. You will work with store leadership, handle daily tasks, and help develop a high-performing team across diverse merchandise including jewelry and electronics.

The role emphasizes customer service, coaching, and inventory management while preparing you for store management responsibilities, with opportunities for performance-based bonuses and benefits.

Qualifications

• 18+ with HS diploma, GED or equivalent.
• Previous leadership or supervisory experience preferred.
• Able to stand, walk, and lift up to 50 lbs.
• Flexible retail schedule including weekends/holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Deliver exceptional customer service and create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store following procedures.
• Assist with inventory, merchandising, and store presentation.
• Help drive store performance toward sales and profitability goals.
• Analyze business results to support decisions.

Skills

Leadership

Customer service

Communication

Team development

Multitasking

Education

HS Diploma

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn operations and leadership in a retail setting. You will work with store leadership, handle daily tasks, and help develop a high-performing team across diverse merchandise including jewelry and electronics.

The role emphasizes customer service, coaching, and inventory management while preparing you for store management responsibilities, with opportunities for performance-based bonuses and benefits.