Retail Store Management Trainee — Commission & Bonus

FirstCash, Inc.; Alamo (TX); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Healthcare benefits

401(k) auto-enrollment

Tuition reimbursement

Competitive commission up to 8%

Job summary

FirstCash Holdings, Inc. offers an entry-level Store Management Trainee program to develop leadership in retail operations. You will learn store operations, staff coaching, and performance management while handling customer service, inventory, and merchandising across diverse merchandise.

The role emphasizes hands-on training, flexibility in scheduling, and opportunities for advancement, with commission potential and benefits after onboarding.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience with retail point-of-sale systems is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Coaching

Team development

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. offers an entry-level Store Management Trainee program to develop leadership in retail operations. You will learn store operations, staff coaching, and performance management while handling customer service, inventory, and merchandising across diverse merchandise.

The role emphasizes hands-on training, flexibility in scheduling, and opportunities for advancement, with commission potential and benefits after onboarding.