Retail Store Leader & Wireless Sales Coach

Victra-Verizon Authorized Retailer; Rochester (MN); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Maternity Leave

Tuition Reimbursement

Discount Verizon Service

Job summary

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll lead a store team, coaching sales specialists, driving targets, and delivering outstanding customer experiences.

You will manage daily operations, staffing, merchandising, and ensure store uptime, while modeling the Victra standards on every guest interaction. You will also drive performance and engage with customers to ensure a high-quality experience.

Qualifications

• Experience in customer service or leadership roles in retail or similar settings.
• Willingness to work evenings, weekends, and holiday periods.
• Legally authorized to work in the United States.
• One or more years of customer service experience.

Responsibilities

• Lead the store team, coach and develop sales staff to meet targets.
• Manage daily store operations, staffing, and scheduling.
• Drive sales performance and achieve quotas while maintaining customer experience.
• Handle customer issues and ensure compliance with company policies.

Skills

Leadership

Sales

Customer service

Communication

Interviewing

Education

High school diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll lead a store team, coaching sales specialists, driving targets, and delivering outstanding customer experiences.

You will manage daily operations, staffing, merchandising, and ensure store uptime, while modeling the Victra standards on every guest interaction. You will also drive performance and engage with customers to ensure a high-quality experience.