Retail Store Leader — Uncapped Commission & Growth

United Wireless; Charlottesville (VA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a Store Leader in Charlottesville, VA to deliver exceptional customer experience and drive sales performance. You will lead a high-performing team, oversee hiring, scheduling, training, and store operations, and ensure alignment with company standards across all activities.

Responsibilities include coaching, customer service excellence, inventory and merchandising management, and collaboration with marketing to execute promotions.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• 1–3 years of experience in retail sales and sales management.
• Previous leadership experience in retail preferred.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns as needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets goals and metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, and leadership practices.
• Create an inclusive and positive environment where employees feel supported.
• Follow and enforce United Wireless policies and standards.
• Maintain a productive, customer-focused environment; other duties as assigned.

Skills

Leadership

Customer service

Communication

Coaching

Team development

Sales management

Training

Education

High school diploma or GED

Job description

United Wireless is seeking a Store Leader in Charlottesville, VA to deliver exceptional customer experience and drive sales performance. You will lead a high-performing team, oversee hiring, scheduling, training, and store operations, and ensure alignment with company standards across all activities.

Responsibilities include coaching, customer service excellence, inventory and merchandising management, and collaboration with marketing to execute promotions.