Retail Store Leader — Grow Sales, Experience & Commission

United Wireless; Charles Town (WV); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless in West Virginia seeks a Store Manager to lead a high-performing team, deliver an exceptional customer experience, and ensure store operations align with company standards. You will hire, train, schedule, coach, and develop staff, drive sales, manage inventory and merchandising, oversee promotions, and support loss prevention, all while fostering an inclusive, motivated environment.

This is an hourly, full-time role with competitive pay based on experience and qualifications,

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation required.
• Flexible schedule required.
• 1–3 years of experience in retail sales and sales management.
• Previous leadership experience within a retail environment preferred.
• Strong communication, leadership, and customer service skills.
• Ability to motivate, coach, and develop a team in a fast-paced environment.
• Ability to stand for extended periods and perform physical tasks as needed.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets established goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

Skills

Leadership

Communication

Customer Service

Coaching

Team Development

Education

High school diploma or GED

Job description

United Wireless in West Virginia seeks a Store Manager to lead a high-performing team, deliver an exceptional customer experience, and ensure store operations align with company standards. You will hire, train, schedule, coach, and develop staff, drive sales, manage inventory and merchandising, oversee promotions, and support loss prevention, all while fostering an inclusive, motivated environment.

This is an hourly, full-time role with competitive pay based on experience and qualifications,