Retail Store Leader: Team Coach & Customer Experience

AT&T; Fairview Heights (IL); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans and/​

Relocation assistance

Job summary

AT&T is seeking an Assistant Store Manager in Fairview Heights, IL to partner with the store manager on daily operations, merchandising, and promotional activities. You will coach a team of retail sales consultants to deliver exceptional customer experiences and drive sales performance.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to achieve objectives, supported by comprehensive training and development programs.

Qualifications

• Three+ years of sales or customer experience in telecommunications or related field.
• Prior management experience.
• Excellent communication and leadership skills.
• Strong planning, analytical and problem-solving abilities.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Assist with merchandising and product launches to hit sales goals.
• Ensure customers receive best-in-class service and experience.
• Lead outreach and promotional activities, including off-site events as needed.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Leadership

Communication

Sales experience

Management experience

Planning & analysis

Problem-solving

Collaboration

Wireless knowledge

Tools

AT&T mobility systems

Job description

AT&T is seeking an Assistant Store Manager in Fairview Heights, IL to partner with the store manager on daily operations, merchandising, and promotional activities. You will coach a team of retail sales consultants to deliver exceptional customer experiences and drive sales performance.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to achieve objectives, supported by comprehensive training and development programs.