Retail Store Manager: Lead Teams, Elevate Client Experience

Cricket Wireless LLC.; Springfield (IL); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Job summary

AT&T is seeking a Retail Store Manager-3 to lead operations at the Springfield, IL location. You will oversee daily store activities, mentor a sales team, and ensure exceptional customer experiences across products and services.

The role includes access to training and a clear path to leadership. Working at AT&T, you’ll drive sales goals, collaborate with stakeholders, and stay ahead of industry trends while managing resources and ensuring store readiness.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of daily store operations, including merchandising and product launches.
• Lead and coach a team of retail sales consultants to meet sales and service goals.
• Drive and exceed sales objectives while delivering best-in-class customer experiences.

Skills

Leadership

Communication

Sales experience

Management experience

Analytical skills

Wireless knowledge

Cross-functional collaboration

Job description

AT&T is seeking a Retail Store Manager-3 to lead operations at the Springfield, IL location. You will oversee daily store activities, mentor a sales team, and ensure exceptional customer experiences across products and services.

The role includes access to training and a clear path to leadership. Working at AT&T, you’ll drive sales goals, collaborate with stakeholders, and stay ahead of industry trends while managing resources and ensuring store readiness.