Retail Store Lead: Elevate Customer Experience & Sales

att; Fairview Heights (IL); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Job summary

AT&T in Fairview Heights, IL is seeking an Assistant Store Manager to lead daily store operations and develop a high-performing sales team. You will partner with the store manager to execute merchandising, product launches, and promotional activities while ensuring an extraordinary customer experience.

Ideal candidates have 3+ years in sales or customer service, prior management experience, and strong planning and analytics.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations and merchandising.
• Help meet and exceed sales objectives and ensure an extraordinary customer experience.
• Coach and develop a team of retail sales consultants to meet sales and service goals.
• Lead outreach and promotional activities, including off-site events as needed.
• Partner with store leadership to drive training and leadership development.

Skills

Leadership

Communication

Sales experience

Management experience

Planning

Analytical skills

Problem-solving

Collaboration

Job description

AT&T in Fairview Heights, IL is seeking an Assistant Store Manager to lead daily store operations and develop a high-performing sales team. You will partner with the store manager to execute merchandising, product launches, and promotional activities while ensuring an extraordinary customer experience.

Ideal candidates have 3+ years in sales or customer service, prior management experience, and strong planning and analytics.