Store Manager: Lead Teams & Elevate Service

AT&T; Springfield, Northern (IL, KY); Hybrid; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k)

Tuition reimbursement

Paid Time Off

Paid Parental Leave

Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee Discounts

Job summary

AT&T is hiring a Store Manager to lead daily retail operations in Springfield, IL, including merchandising, product launches, and achieving sales targets. You will coach a team of sales consultants, drive customer experience, and collaborate with stakeholders across initiatives beyond the store walls.

The role emphasizes leadership, planning, and problem-solving skills, with a focus on delivering exceptional service and performance in a fast-paced telecommunications environment.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of the daily operation of a retail store, including merchandising and product launches.
• Meet and exceed sales objectives to provide customers with an extraordinary experience.
• Coach a team of retail sales consultants to help them reach sales and service goals.
• Lead and develop store staff to drive performance and customer satisfaction.

Skills

Leadership

Sales experience

Management experience

Analytical skills

Wireless terminology

AT&T systems

Stakeholder collaboration

Excellent communication

Tools

AT&T mobility systems

Job description

AT&T is hiring a Store Manager to lead daily retail operations in Springfield, IL, including merchandising, product launches, and achieving sales targets. You will coach a team of sales consultants, drive customer experience, and collaborate with stakeholders across initiatives beyond the store walls.

The role emphasizes leadership, planning, and problem-solving skills, with a focus on delivering exceptional service and performance in a fast-paced telecommunications environment.