Retail Store Leader: Coaching Teams & Customer Experience

Cricket Wireless LLC.; Quincy (IL); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Job summary

AT&T is seeking an Assistant Store Manager in Quincy, IL to lead store operations and develop a team. You will coach retail sales consultants to achieve sales and service goals while delivering an extraordinary customer experience.

The role includes merchandising support, product launches, and off-site promotions. Join a team that emphasizes leadership development, strategic thinking, and collaboration with stakeholders to drive performance.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork.
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative and striving and creating results.

Responsibilities

• Oversee store operations and assist with merchandising and product launches.
• Lead and coach a team of retail sales consultants to meet sales and service goals.
• Partner with a store manager to drive daily performance and customer experience.
• Conduct outreach and promotional activities, including off-site events.

Skills

Excellent communication

Leadership

Sales experience

Customer experience

Team coaching

Strategic planning

Problem solving

Stakeholder collaboration

Job description

AT&T is seeking an Assistant Store Manager in Quincy, IL to lead store operations and develop a team. You will coach retail sales consultants to achieve sales and service goals while delivering an extraordinary customer experience.

The role includes merchandising support, product launches, and off-site promotions. Join a team that emphasizes leadership development, strategic thinking, and collaboration with stakeholders to drive performance.