Retail Store Leader — Coach Teams, Elevate Customer Experience

AT&T; Quincy (IL); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T in Quincy, IL seeks an Assistant Retail Store Manager to oversee daily store operations, assist with merchandising and launches, and drive sales performance. You will coach a team of retail sales consultants to deliver exceptional customer experiences and participate in off-site promotions and events.

The role offers leadership development, a strong salary, and comprehensive benefits, with eligibility for performance-based rewards.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of daily store operation partnering with a store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Provide customers with best-in-class services and experiences.
• Lead outreach and promotional activities, including off-site events.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Communication

Leadership

Sales experience

Management experience

Planning

Analytical thinking

Problem solving

Wireless terminology

Stakeholder collaboration

Job description

AT&T in Quincy, IL seeks an Assistant Retail Store Manager to oversee daily store operations, assist with merchandising and launches, and drive sales performance. You will coach a team of retail sales consultants to deliver exceptional customer experiences and participate in off-site promotions and events.

The role offers leadership development, a strong salary, and comprehensive benefits, with eligibility for performance-based rewards.