Retail Store Leader & Team Coach

The Children's Place; Birmingham, Northern (AL, KY); Hybrid; USD 38,000 - 60,000; Full time

Job summary

The Children's Place in Birmingham, AL is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

This role emphasizes coaching, payroll processing, scheduling, inventory control, and delivering an exceptional shopping experience while upholding safety and brand integrity across

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in completing key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

Skills

Customer engagement

Detail oriented

Time management

Team player

Feedback delivery

Adaptable

Effective communication

Multitasking

Microsoft Office

Internal applications

Weekend availability

Lifting 50 lbs

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children's Place in Birmingham, AL is seeking a Store Lead to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty. You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

This role emphasizes coaching, payroll processing, scheduling, inventory control, and delivering an exceptional shopping experience while upholding safety and brand integrity across