Store Leader: Customer Experience & Team Development

The Children's Place; Oklahoma; On-site; USD 36,000 - 54,000; Full time

Job summary

The Children’s Place in Tulsa is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing tasks, and act as Leader on Duty (LOD) to elevate the customer experience while upholding brand standards.

Key responsibilities include coaching associates, managing schedules, payroll, and ensuring store safety and stockroom organization, enabling a high-performing team and rich shopper interactions.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Support Store Leadership Team with cash-wrap operations and opening/closing procedures.
• Act as Leader on Duty (LOD) and represent the brand professionally.
• Engage customers and drive store profitability while maintaining brand standards.
• Provide coaching and development to associates and support performance reviews.
• Maintain a clean, organized stockroom and ensure safety processes are followed.

Skills

Customer engagement

Attention to detail

Time management

Teamwork

Communication

Adaptability

Self-development

Microsoft Office

Scheduling flexibility

Physical stamina

Internal applications

Weekend availability

POS familiarity

Education

High school diploma or equivalent

Retail experience 1–3 years

Minimum age 18

Tools

Internal applications

Job description

The Children’s Place in Tulsa is seeking a Store Lead to support the Store Leadership Team. You will handle cash-wrap, opening/closing tasks, and act as Leader on Duty (LOD) to elevate the customer experience while upholding brand standards.

Key responsibilities include coaching associates, managing schedules, payroll, and ensuring store safety and stockroom organization, enabling a high-performing team and rich shopper interactions.