Retail Store Leader — Quarterly Incentives & Growth

Goodwill Industries of the Southern Piedmont; Fort Mill (SC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Starting pay of $20.95/hour

Annual merit increases & productionBon

Free career development and skill‑buy?

Generous employee discounts

Full-time benefits including medical, 

Job summary

Goodwill Industries of the Southern Piedmont is hiring an Assistant Store Manager to lead the daily operations of a retail store and donation center. You will support the Store Manager in creating a positive, productive environment for customers and staff.

The role requires leadership, 2+ years in retail management, and a customer-focused mindset. Benefits include full-time compensation and growth opportunities.

Qualifications

• At least 2 years of retail management experience or equivalent education/experience.
• Strong customer-focused and hands-on approach in a fast-paced environment.

Responsibilities

• Lead store activities to ensure strong sales and production performance.
• Support recruitment, interviewing, hiring, and onboarding of new team members.
• Train and develop staff in alignment with company standards.
• Review and verify daily sales reports, deposits, and financial procedures.
• Coordinate product flow and shipments to ensure inventory meets sales goals.
• Open and close the store, manage deposits, and secure the building.
• Provide excellent customer and donor service, including resolving complaints.
• Supervise the processing of donated goods to ensure quality and sales readiness.
• Organize and rotate merchandise by category and color.
• Encourage team motivation through communication and performance feedback.
• Report maintenance needs and safety concerns to store leadership.
• Act as Store Manager in their absence.

Skills

Retail management

Team development

Customer service

Education

High school diploma or GED

Job description

Goodwill Industries of the Southern Piedmont is hiring an Assistant Store Manager to lead the daily operations of a retail store and donation center. You will support the Store Manager in creating a positive, productive environment for customers and staff.

The role requires leadership, 2+ years in retail management, and a customer-focused mindset. Benefits include full-time compensation and growth opportunities.