Retail Store Leader & Performance Coach

Victra; Las Cruces (NM); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Real career pathing

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and drive sales targets, financials, and merchandising. You will create an outstanding in-store experience that reinforces our brand.

As a hands-on leader, you’ll own daily operations, mentor associates, and deliver top results. You’ll set plans with the General Manager, manage guest flow, and ensure a high-performance, customer-focused

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent.
• Provide training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
• Identify selling skill gaps, build and implement development plans to meet sales metrics and quotas.

Skills

Customer service

Leadership

Sales goals

Prioritization

People management

Interviewing skills

Work eligibility

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and drive sales targets, financials, and merchandising. You will create an outstanding in-store experience that reinforces our brand.

As a hands-on leader, you’ll own daily operations, mentor associates, and deliver top results. You’ll set plans with the General Manager, manage guest flow, and ensure a high-performance, customer-focused