Retail Store Leader in Training — $70k + Bonus

Goodwill of Central & Northern Arizona; South Mountain (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K – Traditional and Roth

Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central & Northern Arizona is seeking a Store Manager to lead retail operations at a location in Phoenix. You will direct the Production Team, Donation Attendants, and Assistant Store Managers to meet store goals while upholding Goodwill’s mission and values.

The role emphasizes people leadership, budget adherence, customer service, and community engagement. Must have reliable transportation and willingness to transfer between stores as needed.

Qualifications

• Two years’ work experience in retail management.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid drivers’ license and clean MVR.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop strategic plans to drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Maintains clean, well-kept store reflecting the Goodwill brand.

Skills

Retail management experience

Customer service experience

Driver's license

Background check / drug screen

English proficiency

Education

High School Diploma or Equivalent preferred

Tools

Microsoft Office Suite

Job description

Goodwill of Central & Northern Arizona is seeking a Store Manager to lead retail operations at a location in Phoenix. You will direct the Production Team, Donation Attendants, and Assistant Store Managers to meet store goals while upholding Goodwill’s mission and values.

The role emphasizes people leadership, budget adherence, customer service, and community engagement. Must have reliable transportation and willingness to transfer between stores as needed.