Retail Store Leader — Growth, Service & Merch

TravisMathew, LLC; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Callaway Golf Company is seeking a Retail Store Manager to lead sales floor operations for the TravisMathew brand. You will drive customer service, product knowledge, and visual merchandising to meet sales goals and deliver a premium shopping experience.

Candidates should have 1–3 years in retail store management, strong communication skills, and the ability to mentor staff. Weekend/evening availability may be required in a global premium golf brand environment.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work with cross-functional teams and stakeholders.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates

Skills

MS Office

POS systems

Back office ops

Visual merchandising

Recruitment & training

Communication

Mentorship

Cross-functional collab

Decision making

Non-traditional hours

Education

Bachelor's Degree in Business or related field

Retail store management 1-3 years

Client services 2 years

Job description

Callaway Golf Company is seeking a Retail Store Manager to lead sales floor operations for the TravisMathew brand. You will drive customer service, product knowledge, and visual merchandising to meet sales goals and deliver a premium shopping experience.

Candidates should have 1–3 years in retail store management, strong communication skills, and the ability to mentor staff. Weekend/evening availability may be required in a global premium golf brand environment.