Retail Store & Operations Leader — Drive Sales & Service

Exclusive Wireless, Inc.; Buckhannon (WV); On-site; USD 36,000 - 67,000; Full time

Job summary

Exclusive Wireless, Inc. in Buckhannon, WV is seeking a Retail Store and Operations Manager to lead and coach the sales team, ensuring outstanding customer service and store performance.

You will recruit, hire, and develop staff, conduct one-on-one coaching, and analyze business needs to identify opportunities and deliver sales goals. This role requires standing, lifting up to 20 lbs, and availability for evenings, weekends, and holidays.

Qualifications

• 2 years proven retail sales management experience.
• 2 years recruiting, hiring, and developing store sales teams.
• Ability to stand for long periods of time.
• Able to lift and/or move up to 20 lbs.
• Must be available to work evenings, weekends and holidays.
• Must be able to communicate with leadership staff.

Responsibilities

• Coach, lead and train the sales team to deliver the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities.
• Drive store performance and customer satisfaction.

Skills

Retail management

Recruiting

Staff coaching

Sales analysis

Scheduling

Job description

Exclusive Wireless, Inc. in Buckhannon, WV is seeking a Retail Store and Operations Manager to lead and coach the sales team, ensuring outstanding customer service and store performance.

You will recruit, hire, and develop staff, conduct one-on-one coaching, and analyze business needs to identify opportunities and deliver sales goals. This role requires standing, lifting up to 20 lbs, and availability for evenings, weekends, and holidays.