Assistant Store Leader — Elevate Customer Experience

Footlocker; Braintree (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee Discount

Career Development

Paid Time Off

Health, Dental & Vision Insurance

401(k) & Roth 401(k)

Life Insurance

Flexible Spending Accounts

Bonus Incentive

Flexible Pay Options

Job summary

Foot Locker is seeking an Assistant Store Manager to energize the sales floor, drive results, and coach a diverse team to deliver exceptional customer experiences. You’ll own daily store execution, partner with the Store Manager, and lead by example with a strong ownership mindset.

You’ll oversee operations, coaching, and training while ensuring safety, standards, and KPIs are met. This role offers growth within a world-class sports retailer with competitive benefits.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Skills

Leadership

Coaching

Communication

Teamwork

Flexibility

Retail KPIs

Key Holder experience

Job description

Foot Locker is seeking an Assistant Store Manager to energize the sales floor, drive results, and coach a diverse team to deliver exceptional customer experiences. You’ll own daily store execution, partner with the Store Manager, and lead by example with a strong ownership mindset.

You’ll oversee operations, coaching, and training while ensuring safety, standards, and KPIs are met. This role offers growth within a world-class sports retailer with competitive benefits.