Retail Store Leader: Elevate Customer Experience

LOFT; Germantown (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Monthly bonus opportunities

Employee discounts

Career advancement opportunities

Job summary

LOFT in Germantown, TN is seeking an Assistant Manager to support customer experience and shape a strong store culture. You’ll lead on the sales floor and model LOFT brand behaviors to engage customers and assist teammates.

You will recruit, hire, and develop talent, use tools and reporting to drive operational excellence, and build relationships with customers and associates. This role offers monthly bonuses and employee discounts, with opportunities for advancement.

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Tech proficiency and ability to operate a POS system
• Strong business acumen and ability to implement action plans to drive results
• Availability for regular/full-time store role

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model LOFT brand behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Support recruiting, hiring, and developing talent; drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

Tech proficiency

POS system

Business acumen

Initiative

Tools

POS terminal

Job description

LOFT in Germantown, TN is seeking an Assistant Manager to support customer experience and shape a strong store culture. You’ll lead on the sales floor and model LOFT brand behaviors to engage customers and assist teammates.

You will recruit, hire, and develop talent, use tools and reporting to drive operational excellence, and build relationships with customers and associates. This role offers monthly bonuses and employee discounts, with opportunities for advancement.