Retail Store Leader: Drive Sales & WOW Customer Service

Duluth Trading Company; Avon (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

Flexible Spending Accounts

Health Savings Account with company

Life Insurance

Short-Term Disability

401(k) Match

Parental Leave

Paid holidays

Paid Time Off

Employee Discount 40%

Job summary

Duluth Trading Company in Avon, OH is seeking an Assistant Store Manager who will lead a team to drive sales, deliver WOW customer service, and maintain merchandise presentation according to brand standards. You will recruit, train, and develop staff while ensuring daily operations run smoothly.

This role requires at least three years in retail with one year in management, flexibility for evenings and weekends, and a customer-centric mindset.

Qualifications

• Three years of retail experience with at least one year in management.
• Strong leadership and staff development abilities.
• Customer-centric mindset with excellent communication and service.
• Ability to adapt in a growing, changing environment.

Responsibilities

• Lead sales and profitability by achieving financial goals.
• Direct KPI initiatives through staff training and development.
• Oversee merchandise presentation and adherence to Visual Merchandising standards.
• Partner with Store Manager on staffing, scheduling, and floor coverage.
• Recruit, hire, train, motivate and lead employees; ensure HR protocols are followed.
• Manage store operations including cash handling, security, and safety.

Skills

Retail leadership

Customer-centric

Communication

Team motivation

Problem solving

Adaptability

Collaboration

Flexible hours

Education

High school diploma or equivalent; degree preferred in Business/ Merchandising

Job description

Duluth Trading Company in Avon, OH is seeking an Assistant Store Manager who will lead a team to drive sales, deliver WOW customer service, and maintain merchandise presentation according to brand standards. You will recruit, train, and develop staff while ensuring daily operations run smoothly.

This role requires at least three years in retail with one year in management, flexibility for evenings and weekends, and a customer-centric mindset.