Retail Store Leader: Drive Sales & Customer Excellence

Hunter Super Techs - TurnPoint; Kilgore (TX); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra, located in Kilgore, TX, seeks an Assistant General Manager to lead a store team, drive sales targets, and deliver exceptional customer experiences. You will coach, mentor, and develop staff while managing daily operations and ensuring merchandising standards.

The role involves setting goals, analyzing performance, and maintaining a high-energy, customer-focused environment. Training, benefits, and a path to advancement are offered.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluate performance, and develop a high performing team.
• Basic interview skills and enhanced staffing knowledge.

Responsibilities

• Lead by example on the sales floor and ensure guests are assisted.
• Coach team one-on-one and motivate for higher performance.
• Handle daily operational tasks and lead when the GM is away.
• Resolve customer issues and assist with transactions.
• Set daily/weekly/monthly goals and monitor progress.
• Provide training and mentoring to deliver a top customer experience.
• Identify skill gaps and implement development plans.
• Run store operations including staffing, finances, and compliance.
• Maintain inventory, security, and store cleanliness.
• Ensure merchandising and planogram compliance.

Skills

Customer service

Leadership

Sales coaching

Team motivation

Goal setting

Performance tracking

Store operations

Communication

Education

High school diploma or GED

Job description

Victra, located in Kilgore, TX, seeks an Assistant General Manager to lead a store team, drive sales targets, and deliver exceptional customer experiences. You will coach, mentor, and develop staff while managing daily operations and ensuring merchandising standards.

The role involves setting goals, analyzing performance, and maintaining a high-energy, customer-focused environment. Training, benefits, and a path to advancement are offered.