Retail Store Leader — Drive Growth & Customer Experience

T-Mobile; New Tazewell (TN); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Medical/dental/vision insurance

Job summary

T-Mobile is seeking a store manager to oversee daily retail operations at our Tennessee location. You will lead a team, hire and train staff, schedule labor, and drive sales and customer satisfaction while maintaining brand standards.

The role requires strong leadership, retail experience, and the ability to manage marketing, loss prevention, and labor. Expect performance-based incentives as part of total rewards. Equal opportunity employer.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Store leadership

Hiring & training

Schedule management

Job description

T-Mobile is seeking a store manager to oversee daily retail operations at our Tennessee location. You will lead a team, hire and train staff, schedule labor, and drive sales and customer satisfaction while maintaining brand standards.

The role requires strong leadership, retail experience, and the ability to manage marketing, loss prevention, and labor. Expect performance-based incentives as part of total rewards. Equal opportunity employer.