Retail Store Leader: Drive Experience & Growth

Apple Inc.; Monterey (CA); On-site; USD 63,000 - 106,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Stock programs

Relocation assistance

Employee discounts

Job summary

Apple Inc. in Monterey, CA, seeks an experienced Senior Manager to lead store operations and people development. You will build a positive environment for customer interactions, drive performance goals, and support the Store Leader with strategic decisions.

You will mentor managers, assist with recruiting and training, and ensure exceptional service while upholding Apple’s values of inclusion and accessibility in daily practice across the team.

Qualifications

• 3 years of leadership experience in retail, sales, or a related field.
• Proficient in written and spoken English.

Responsibilities

• Lead a team (including Managers), empowering development and performance.
• Assist with recruiting, training, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by engaging with team and customers to meet business priorities.
• Address customer and team member concerns and escalate when appropriate.
• Drive store performance by planning and executing the operational strategy of assigned areas and the entire store.

Skills

Leadership experience

English proficiency

Job description

Apple Inc. in Monterey, CA, seeks an experienced Senior Manager to lead store operations and people development. You will build a positive environment for customer interactions, drive performance goals, and support the Store Leader with strategic decisions.

You will mentor managers, assist with recruiting and training, and ensure exceptional service while upholding Apple’s values of inclusion and accessibility in daily practice across the team.