Store Leader: Customer Experience & Team Growth

Apple Inc.; Los Angeles (CA); Sur place; USD 53 000 - 88 000; Plein temps

Avantages offerts par ce poste

Medical and dental coverage

Retirement benefits

Employee stock programs

Tuition reimbursement

Relocation assistance

Résumé du poste

Apple Inc. in Los Angeles is seeking a Store Manager to lead, coach, and develop a dynamic team delivering exceptional customer experiences.

You will drive performance by setting priorities, coaching colleagues, and partnering with leadership to execute store strategies. You will recruit, train, and retain a diverse, high-performing team, address escalations, and ensure adherence to policies while modeling inclusion and Apple values.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be proficient in written and spoken English (sign language supported).
• Have experience leading others in retail, sales, or a related field.

Responsabilités

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Connaissances

Retail leadership

Customer service

People management

Communication

Description du poste

Apple Inc. in Los Angeles is seeking a Store Manager to lead, coach, and develop a dynamic team delivering exceptional customer experiences.

You will drive performance by setting priorities, coaching colleagues, and partnering with leadership to execute store strategies. You will recruit, train, and retain a diverse, high-performing team, address escalations, and ensure adherence to policies while modeling inclusion and Apple values.