Retail Store Leader & Customer Experience Coach

The Childrens Place, Inc.; Vienna (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

The Children’s Place in Vienna, WV is seeking a Store Lead to support the Store Leadership Team by managing cash-wrap, opening/closing procedures, and acting as Leader on Duty. You will model the brand, engage customers, uphold store standards, and foster teamwork and employee development.

You will coach associates, schedule effectively, participate in payroll processing, and help drive store profitability through exceptional service and product knowledge.

Qualifications

• High school diploma or equivalent; 1-3 years retail experience.
• Must be at least 18 years old.
• Strong customer service and communication skills.

Responsibilities

• Assist in developing talent through training of associates, including in-the-moment coaching conversations.
• Support the Store Manager to address performance concerns with associates.
• Participate in all company training and development initiatives.
• Foster a positive work environment and provide objective feedback in a timely manner.
• Support payroll processing and schedule modification to meet business needs.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback delivery

Communication

Adaptability

Time management

Microsoft Office

Internal applications

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children’s Place in Vienna, WV is seeking a Store Lead to support the Store Leadership Team by managing cash-wrap, opening/closing procedures, and acting as Leader on Duty. You will model the brand, engage customers, uphold store standards, and foster teamwork and employee development.

You will coach associates, schedule effectively, participate in payroll processing, and help drive store profitability through exceptional service and product knowledge.