Store Leader & Customer Experience Coach

The Children’s Place Inc.; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Children’s Place Inc. is seeking a Store Lead in Livermore, CA to support the Store Leadership Team with cash-wrap, opening/closing procedures, and serving as Leader on Duty. You will engage customers, uphold store standards, and support teamwork and employee development.

Responsibilities include coaching, performance feedback, scheduling, and maintaining stockroom organization while delivering exceptional service and brand integrity.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates.
• Coach associates; address performance concerns with team.
• Support company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and provide feedback during reviews.
• Motivate associates to build brand loyalty and strong store culture.
• Model exceptional customer service on the sales floor.
• Represent the company professionally and positively.
• Support management to maximize productivity through knowledge and customer service.
• Participate in Leader on Duty (LOD) to drive store profitability and payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Maintain clean, organized stockroom and adhere to CRE standards.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback delivery

Self-development

Communication

Adaptability

Time management

MS Office

Internal applications

Weekend availability

Lifting 50 lbs

Education

High school diploma or equivalent

1-3 years retail experience

Job description

The Children’s Place Inc. is seeking a Store Lead in Livermore, CA to support the Store Leadership Team with cash-wrap, opening/closing procedures, and serving as Leader on Duty. You will engage customers, uphold store standards, and support teamwork and employee development.

Responsibilities include coaching, performance feedback, scheduling, and maintaining stockroom organization while delivering exceptional service and brand integrity.