Retail Store Leader: Assistant GM & High-Impact Growth

Victra; Neptune Township (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

Bonus Contests

Job summary

Victra is seeking an Assistant General Manager to lead a store team, drive sales, and deliver outstanding customer experiences. You will coach staff, manage daily operations, and upskill your team to meet store targets.

You will directly influence guest interactions, team performance, and store metrics while embodying Victra's values and standards. This role demands active leadership on the sales floor and strong people skills.

Qualifications

• Background in customer service within retail or wireless environment preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.

Responsibilities

• Take part in interviewing and hiring decisions for the store and develop the team.
• Provide training and mentoring to deliver an outstanding customer experience.
• Identify selling skill gaps and create development plans to meet sales metrics.

Skills

Customer service

Leadership

Goal setting

Staffing knowledge

Interviews

Communication

Time management

Flexibility

Availability evenings/weekends

Education

High school diploma or GED

Job description

Victra is seeking an Assistant General Manager to lead a store team, drive sales, and deliver outstanding customer experiences. You will coach staff, manage daily operations, and upskill your team to meet store targets.

You will directly influence guest interactions, team performance, and store metrics while embodying Victra's values and standards. This role demands active leadership on the sales floor and strong people skills.