Retail Store Leader & Performance Coach

Victra; South Carolina; Sur place; USD 17 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Real career pathing

Résumé du poste

Victra is recruiting an Assistant General Manager to lead a store team, coach sales associates, and drive performance. You will own the guest experience, coach by example, and ensure store readiness every shift.

You will manage talent, analyze sales data, handle daily operations, and partner with the General Manager to hit targets while delivering outstanding customer service and brand standards.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Legally authorized to work in the United States.

Responsabilités

• Interviewing and hiring decisions for your store — helping bring in the best talent is as much your job as developing the team you already have
• Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments
• Take personal ownership of your own individual sales performance on the floor — lead the numbers, don't just manage them
• Taking direction from store leader on day-to-day operations while prioritizing to deliver on commitments under pressure

Connaissances

Customer service

Leadership

Sales goals

Communication

Team development

Formation

High school diploma or GED

Description du poste

Victra is recruiting an Assistant General Manager to lead a store team, coach sales associates, and drive performance. You will own the guest experience, coach by example, and ensure store readiness every shift.

You will manage talent, analyze sales data, handle daily operations, and partner with the General Manager to hit targets while delivering outstanding customer service and brand standards.