Retail Store Lead: Sales, Service & Ops

Oxford Industries, Inc.; Columbus (OH); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Overtime eligibility

Healthcare benefits

Product discounts

Descrizione del lavoro

Lilly Pulitzer is seeking an Associate Manager to support daily store operations, drive sales, and safeguard assets at our Columbus, OH location. You will coach a team, manage scheduling, and deliver outstanding client experiences aligned with our brand standards.

In this full-time, non-exempt role, you’ll aim to exceed daily sales goals using KPI metrics, maintain cash handling accuracy, and uphold Lilly Pulitzer visual and operational standards while embracing core values.

Competenze

• 2+ years' experience in fashion or retail preferred.
• Strong supervisory and customer service skills.
• Excellent written and verbal communication.
• Strong problem-solving and decision-making abilities.
• Ability to multi-task in a fast-paced environment.
• Proficient in Microsoft & Apple technology; knowledge of XStore and Tulip a plus.

Mansioni

• Assist with daily operation of the Lilly Pulitzer retail store, including sales, client experience, scheduling, and asset safeguarding.
• Focus on achieving and exceeding daily sales goals using KPI metrics; use training tools to drive sales.
• Understand Lilly Pulitzer concepts, heritage, and core values to enhance client experience.
• Oversee assigned division of responsibility and communicate store initiatives.
• Provide in-the-moment coaching to team for exceptional client experience.
• Maintain cash handling accuracy and store visual/operational standards.

Conoscenze

Retail experience

Supervisory skills

Customer service

Communication skills

Problem solving

Multitasking

Tech proficiency

XStore knowledge

Tulip knowledge

Store floor leadership

Strumenti

XStore

Tulip

Descrizione del lavoro

Lilly Pulitzer is seeking an Associate Manager to support daily store operations, drive sales, and safeguard assets at our Columbus, OH location. You will coach a team, manage scheduling, and deliver outstanding client experiences aligned with our brand standards.

In this full-time, non-exempt role, you’ll aim to exceed daily sales goals using KPI metrics, maintain cash handling accuracy, and uphold Lilly Pulitzer visual and operational standards while embracing core values.