Retail Store Lead — Sales & Service Excellence

Williams-Sonoma, Inc.; Tigard (OR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Generous discount on all Williams-Sonoma, Inc. brands

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits including dental and vision

Job summary

Williams-Sonoma, Inc. is seeking an Assistant Manager of Sales and Service in Tigard, Oregon. You will support the management team in achieving goals by providing exemplary customer service and maintaining adequate store supervision.

This role requires exceptional leadership skills, retail experience, and the ability to manage multiple priorities. Employees enjoy benefits such as health insurance, a generous discount on brands, and development opportunities.

Qualifications

• Must be able to be mobile on the sales floor for extended periods.
• Ability to lift and mobilize items up to 75 lbs.
• Full-time associates need open availability.

Responsibilities

• Lead the store team to create an exceptional customer experience.
• Manage sales floor staffing and role model for sales associates.
• Coach staff on customer service principles.
• Educate team on product through Selling Essentials.
• Ensure a positive and fair work environment.
• Resolve client service issues effectively.

Skills

Excellent communication skills

Organization skills

Leadership skills

Critical thinking skills

Time management skills

Education

2-3 years of retail sales or management experience

Job description

Williams-Sonoma, Inc. is seeking an Assistant Manager of Sales and Service in Tigard, Oregon. You will support the management team in achieving goals by providing exemplary customer service and maintaining adequate store supervision.

This role requires exceptional leadership skills, retail experience, and the ability to manage multiple priorities. Employees enjoy benefits such as health insurance, a generous discount on brands, and development opportunities.