Retail Store Lead: Operations, People & Impact

Goodwill; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

3 Medical Plans–including HRA funding

Dental Plans

Vision Plan

401K Traditional and Roth Plans

Employer Paid Life Insurance

Employee Assistance Program

Job summary

Goodwill of Central and Northern Arizona in Tempe is seeking an Assistant Store Manager to oversee daily sales floor operations at the McClintock store. Starting pay is $47,000 annually, with a monthly performance bonus up to $1,000.

This role leads team members, drives store performance, and supports mission-driven programs. The position requires retail management experience, customer service focus, and proficiency with Microsoft Office.

Qualifications

• One-year work experience in Retail Management required.
• One-year customer service experience required.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Lead daily operations of the sales floor and assist with managing donation processing and production.
• Monitor payroll and operating costs to stay within budget.
• Ensure excellent customer service for donors and shoppers.
• Develop and train Store Team Members and act as a key holder/closing supervisor.
• Travel to other GCNA locations as needed to support stores and training.

Skills

Retail management

Customer service

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona in Tempe is seeking an Assistant Store Manager to oversee daily sales floor operations at the McClintock store. Starting pay is $47,000 annually, with a monthly performance bonus up to $1,000.

This role leads team members, drives store performance, and supports mission-driven programs. The position requires retail management experience, customer service focus, and proficiency with Microsoft Office.