Retail Store Lead — Operations & Team Growth

Goodwill-of-Central-and-Northern-Arizon; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K Traditional and Roth Plans

Employer Paid Life Insurance

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales floor operations at our Mesa location. You will drive sales, security, and inventory control while coaching store team members and ensuring exceptional donor and customer service.

The role requires at least 1 year of retail management and 1 year of customer service experience, with proficiency in Microsoft Office. This on-site position offers comprehensive benefits and opportunities for growth.

Qualifications

• One year of work experience in retail management is required.
• One year of customer service experience is required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Leads the day-to-day operations of the sales floor and store team.
• Manages payroll costs and operating expenses to budget.
• Delivers excellent customer service to donors and customers and supports training of team members.

Skills

Retail management

Customer service

Team leadership

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead daily sales floor operations at our Mesa location. You will drive sales, security, and inventory control while coaching store team members and ensuring exceptional donor and customer service.

The role requires at least 1 year of retail management and 1 year of customer service experience, with proficiency in Microsoft Office. This on-site position offers comprehensive benefits and opportunities for growth.