Retail Store Lead: Operations & People (Bonus Eligible)

Goodwill-of-Central-and-Northern-Arizon; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K plans

Paid time off

Job summary

Goodwill of Central and Northern Arizona in Mesa, AZ seeks a Retail Store Manager to lead daily sales-floor operations, train team members, and drive performance toward budgeted income and production. You will manage inventory, donations processing, and customer service while partnering with community organizations.

The role requires at least 1 year in retail management and customer service, with proficiency in Microsoft Office.

Qualifications

• 1 year of retail management experience required.
• 1 year of customer service experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Lead daily operations of the sales floor and achieve income and production goals.
• Ensure payroll and operating costs stay within budget.
• Provide excellent customer service to donors and customers and de-escalate issues.

Skills

Retail management

Customer service

People leadership

English communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Goodwill of Central and Northern Arizona in Mesa, AZ seeks a Retail Store Manager to lead daily sales-floor operations, train team members, and drive performance toward budgeted income and production. You will manage inventory, donations processing, and customer service while partnering with community organizations.

The role requires at least 1 year in retail management and customer service, with proficiency in Microsoft Office.