Retail Store Lead & Operations Manager

Goodwill-of-Central-and-Northern-Arizon; Tempe (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Plans

HRA

Dental Plans

Vision Plan

401K

Life Insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a Store Manager to lead daily sales floor operations in Tempe, AZ. The role oversees people leadership, store performance, donations, and customer service to support Goodwill’s mission.

Starting pay is $47,000 annually with a potential monthly performance bonus up to $1,000 based on goals. Willingness to travel to other GCNA locations and participate in training is required.

Qualifications

• One-year work experience in Retail Management required.
• One-year customer service experience required.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Delivers excellent customer service to donors and customers.
• Leads day-to-day operations of the sales floor and backs up Store Manager as needed.
• Travels to other GCNA locations to assist stores and participate in training.

Skills

Retail Management

Customer Service

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Goodwill of Central and Northern Arizona is seeking a Store Manager to lead daily sales floor operations in Tempe, AZ. The role oversees people leadership, store performance, donations, and customer service to support Goodwill’s mission.

Starting pay is $47,000 annually with a potential monthly performance bonus up to $1,000 based on goals. Willingness to travel to other GCNA locations and participate in training is required.