Retail Store Lead: Growth, Coaching & Customer Experience

Banana Republic; Asheville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Banana Republic in Asheville is seeking an Assistant Manager to set the tone for the store and lead our team. You will drive profitable sales growth through customer and product operations, merchandising, and developing talent to deliver a best-in-class experience for our customers.

Partnering with the General Manager, you will coach Leads, Experts and Brand Associates, implement store strategies, manage daily operations, and uphold standards while promoting our brand and community involvement.

Qualifications

• Current or former retail employee with 1–3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication skills to interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results to meet business goals.
• Able to lead and mentor others through coaching and mentoring.
• Flexible schedule to meet business needs, including holidays, evenings, weekends.
• Able to utilize retail technology.
• Able to lift up to 30 pounds.
• Willing to travel as required.

Responsibilities

• Support strategies to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.

Skills

Retail management

Communication

Customer service

Team leadership

Flexible scheduling

Physical stamina

Travel readiness

Education

High school diploma

Job description

Banana Republic in Asheville is seeking an Assistant Manager to set the tone for the store and lead our team. You will drive profitable sales growth through customer and product operations, merchandising, and developing talent to deliver a best-in-class experience for our customers.

Partnering with the General Manager, you will coach Leads, Experts and Brand Associates, implement store strategies, manage daily operations, and uphold standards while promoting our brand and community involvement.