Retail Store Lead — Drive Ops, People & Performance (Incentives)

Royal Farms; Maryland; On-site; USD 42,000 - 55,000; Full time

Job summary

Royal Farms in Maryland seeks an Assistant Store Manager to support daily operations, supervise staff, and implement short-term plans that boost performance. You will ensure service standards, handle escalations, and maintain store safety and policy compliance.

Ideal candidates have proven leadership, strong communication and organizational skills, and at least 1 year of management experience in fast-paced retail or food service. Flexible hours and a customer‑focused mindset are essential.

Qualifications

• Must have leadership experience in fast-paced retail or food service.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills with ability to prioritize and delegate tasks.
• Demonstrated analytical and decision-making abilities.

Responsibilities

• Support Store Manager in daily store operations and planning.
• Supervise associates and develop a high-performing team.
• Address customer escalations and ensure service standards.
• Uphold store policies, safety, and cash handling procedures.
• Contribute to short- and long-term store performance goals.

Skills

Leadership

Communication

Organization

Analytical thinking

Education

High school diploma or GED

Associate degree

Job description

Royal Farms in Maryland seeks an Assistant Store Manager to support daily operations, supervise staff, and implement short-term plans that boost performance. You will ensure service standards, handle escalations, and maintain store safety and policy compliance.

Ideal candidates have proven leadership, strong communication and organizational skills, and at least 1 year of management experience in fast-paced retail or food service. Flexible hours and a customer‑focused mindset are essential.