Retail Store Lead: Customer Service & Operations

Hibbett, Inc.; Gypsum Township (KS); Presencial; USD 14.000 - 20.000; Jornada completa

Descripción de la vacante

Hibbett I City Gear in Manhattan, Kansas is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will assist with selling, restocking, merchandising, scheduling, and training, while maintaining store policies and protecting assets.

The ideal candidate has 1–3 years in retail, strong communication skills, and the ability to lead a team in a fast-paced environment; non-exempt, hourly position reporting to the Store Manager.

Formación

• Experience in a retail environment, preferably footwear or athletic apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.

Responsabilidades

• Assist Store Manager in controlling assets of the store.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Supervise staff and assist in recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales, and expenses to help profitability.
• Direct staff to ensure department standards are met and inventory movement is tracked.
• Maintain high-quality customer service and handle peak-period service.

Conocimientos

Retail experience

Customer service

Team leadership

Communication skills

Descripción del empleo

Hibbett I City Gear in Manhattan, Kansas is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will assist with selling, restocking, merchandising, scheduling, and training, while maintaining store policies and protecting assets.

The ideal candidate has 1–3 years in retail, strong communication skills, and the ability to lead a team in a fast-paced environment; non-exempt, hourly position reporting to the Store Manager.