Assistant Store Manager: Lead Service & Store Operations

R301US Hibbett Retail, Inc.; Kansas City (KS); On-site; USD 21,000 - 23,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in Kansas City, KS to support the Store Manager in daily operations and store performance. The role emphasizes customer service, merchandising, scheduling, and staff guidance to maintain high standards.

The position requires retail experience, strong interpersonal skills, and the ability to lead a team in a fast-paced environment while protecting assets and ensuring profitability.

Qualifications

• Retail experience preferred, especially footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in leading a team and achieving store goals.
• Attention to detail with the ability to multitask.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Cover Store Manager responsibilities in their absence and help establish action plans to meet goals.
• Provide guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Deliver extraordinary customer service per the service manual and promote merchandise and services.
• Uphold all policies and internal controls; protect company assets and information.

Skills

Customer service experience

Interpersonal skills

Communication skills

Team leadership

Job description

Hibbett I City Gear is seeking an Assistant Manager in Kansas City, KS to support the Store Manager in daily operations and store performance. The role emphasizes customer service, merchandising, scheduling, and staff guidance to maintain high standards.

The position requires retail experience, strong interpersonal skills, and the ability to lead a team in a fast-paced environment while protecting assets and ensuring profitability.