Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Hays (KS); On-site; USD 15,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Hays, KS is seeking an Assistant Manager to support the Store Manager in daily store operations. You will assist with selling, restocking, merchandising, ordering, and scheduling, while leading staff in the Manager’s absence.

The role emphasizes outstanding customer service, knowledge of product areas, and upholding company policies and procedures. This is an on-site, hourly position with competitive pay.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and achieve goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multitasking ability.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as store lead in Store Manager’s absence.
• Oversee personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and trends.
• Maintain high-quality customer service per manuals and policies.
• Assist customers entering store and during peak periods; promote services and merchandise.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Hays, KS is seeking an Assistant Manager to support the Store Manager in daily store operations. You will assist with selling, restocking, merchandising, ordering, and scheduling, while leading staff in the Manager’s absence.

The role emphasizes outstanding customer service, knowledge of product areas, and upholding company policies and procedures. This is an on-site, hourly position with competitive pay.