Assistant Manager, Store Operations & Customer Experience

R301US Hibbett Retail, Inc.; Kansas City (KS); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

The Hibbett Retail, Inc. Assistant Manager in Kansas City, KS supports the Store Manager across daily operations, merchandising, and customer service excellence.

This role assumes store leadership in the Manager’s absence and works closely with teams to meet store goals and standards. Responsibilities include assisting with selling, restocking, scheduling, and training while upholding company policies and ensuring assets and inventory are well managed for profitability in a fast-paced retail

Formación

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and support store goals.

Responsabilidades

• Assist the Store Manager in controlling store assets.
• Establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Manage store in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers.
• Ensure inventory, sales statistics, and expenses support profitability.
• Deliver extraordinary customer service per manuals.
• Promote and sell Hibbett services and merchandise.
• Uphold company policies and procedures.

Conocimientos

Retail environment experience

Customer service experience

Interpersonal communication

Fast-paced environment

Team leadership ability

Descripción del empleo

The Hibbett Retail, Inc. Assistant Manager in Kansas City, KS supports the Store Manager across daily operations, merchandising, and customer service excellence.

This role assumes store leadership in the Manager’s absence and works closely with teams to meet store goals and standards. Responsibilities include assisting with selling, restocking, scheduling, and training while upholding company policies and ensuring assets and inventory are well managed for profitability in a fast-paced retail