Retail Assistant Manager - Lead Store Ops & Service

JD Sports NA; Kansas City (KS); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in Kansas City, KS is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. You will supervise staff, help plan staffing and scheduling, and ensure policies are followed to achieve store goals.

The role emphasizes strong leadership, problem solving, and training in a fast-paced retail setting. This position reports to the Store Manager and requires a customer-focused approach.

Qualifications

• Experience in a retail environment, footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multi-tasking.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets and store operations.
• Collaborate on action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as store lead in the Store Manager's absence.
• Participate in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to meet department standards and responsibilities.
• Keep the Store Manager informed about inventory movement and trends.
• Ensure high-quality customer service and smooth operations.

Skills

Retail experience

Customer service

Communication skills

Fast-paced environment

Team leadership

Attention to detail

Multi-tasking

Sales and merchandising

Job description

Hibbett Retail, Inc. in Kansas City, KS is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and customer service. You will supervise staff, help plan staffing and scheduling, and ensure policies are followed to achieve store goals.

The role emphasizes strong leadership, problem solving, and training in a fast-paced retail setting. This position reports to the Store Manager and requires a customer-focused approach.