Retail Store Lead — Customer-Focused Ops & Coaching

Royal Farms; Bel Air (MD); On-site; USD 42,000 - 55,000; Full time

Job summary

Royal Farms in Bel Air, MD, is seeking an Assistant Store Manager to support daily operations and drive store performance. You will supervise staff, lead customer service initiatives, and help implement short- and long-term strategies while maintaining brand standards.

The role offers full-time hours, hourly pay with incentive earnings, and anticipated annual earnings of $42,000–$55,000 based on a 40-hour week. Strong leadership and communication are essential.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Minimum 1 year of management experience in fast food, retail, or related field.
• Proven leadership and communication skills.
• Ability to supervise and motivate teams.

Responsibilities

• Assist Store Manager in daily store operations and planning.
• Lead store team when acting for the Store Manager.
• Ensure compliance with policies, safety, and cash handling.
• Coach and develop team members to meet standards.
• Support community engagement and customer satisfaction initiatives.

Skills

Leadership

Customer service

Communication

Organizational skills

Team supervision

Education

High school diploma or GED

ANSI-approved Food Safety Manager Certification

Job description

Royal Farms in Bel Air, MD, is seeking an Assistant Store Manager to support daily operations and drive store performance. You will supervise staff, lead customer service initiatives, and help implement short- and long-term strategies while maintaining brand standards.

The role offers full-time hours, hourly pay with incentive earnings, and anticipated annual earnings of $42,000–$55,000 based on a 40-hour week. Strong leadership and communication are essential.